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Terms of Service & Privacy Policy

Your rights, our responsibilities, and how we protect your data

Last Updated: January 3, 2026

Table of Contents

  • 1. Acceptance of Terms
  • 2. Service Description
  • 3. User Accounts
  • 4. Subscription & Billing
  • 5. Your Data
  • 6. Privacy Policy
  • 7. Electronic Signatures
  • 8. Acceptable Use
  • 9. Intellectual Property
  • 10. Third-Party Services
  • 11. Disclaimers
  • 12. Limitation of Liability
  • 13. Termination
  • 14. Changes to Terms
  • 15. Contact Us

1. Acceptance of Terms

Welcome to EZcontractPRO. By accessing or using our website and services at ezcontractpro.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you and EZcontractPRO LLC ("Company," "we," "us," or "our"). You must be at least 18 years old to use this Service.

Important: By creating an account or using EZcontractPRO, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Service Description

EZcontractPRO is a cloud-based software platform designed for contractors, handymen, and service professionals. Our Service enables you to:

  • Create and manage estimates, proposals, and invoices
  • Collect electronic signatures from clients
  • Track payments, expenses, and project finances
  • Schedule work visits and manage calendars
  • Store and organize business documents
  • Generate and email PDF documents
  • Process payments via integrated payment providers

We continuously improve our Service and may add, modify, or remove features at any time. Material changes will be communicated to active subscribers.

3. User Accounts

Account Registration

To use EZcontractPRO, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

Account Security

You agree to:

  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Not share your account with others
  • Use a strong, unique password

We are not liable for any loss or damage arising from unauthorized use of your account.

4. Subscription & Billing

Free Trial

We offer a 30-day free trial with full access to features. No credit card is required to start your trial. At the end of the trial, you may subscribe to continue using the Service.

Subscription Plans

We offer multiple subscription tiers (Starter, Essentials, Pro, Pro Plus) with different feature sets. Current pricing and features are available on our website. Subscriptions are billed monthly or annually based on your selection.

Payment Processing

Payments are processed securely through Stripe. We do not store your full credit card information on our servers. By subscribing, you authorize us to charge your payment method on a recurring basis.

Refunds

Monthly subscriptions may be cancelled at any time. We do not provide prorated refunds for partial months. Annual subscriptions may be eligible for a prorated refund within 30 days of purchase if you are unsatisfied with the Service.

Price Changes

We may change subscription prices with 30 days notice. Price changes will apply to your next billing cycle after the notice period.

5. Your Data

Data Ownership

You own your data. All client information, estimates, invoices, documents, and other content you create or upload remains your property. We do not claim any ownership rights to your data.

Data Storage & Backup

Your data is stored on secure servers in the United States. We maintain regular backups to protect against data loss. Essentials tier and above include daily automated backups.

Data Export

You may export your data at any time through the Service. Upon account termination, you may request a data export within 30 days.

Data Retention

We retain your data for the duration of your subscription plus 90 days after cancellation to allow for reactivation. After this period, data may be permanently deleted. Archived or deleted items within your account follow your chosen retention settings.

6. Privacy Policy

Information We Collect

Account Information: Name, email address, company name, phone number, and billing information when you register and subscribe.

Usage Data: We collect information about how you use the Service, including pages visited, features used, and actions taken. This helps us improve the Service.

Device Information: IP address, browser type, operating system, and device identifiers for security and analytics purposes.

How We Use Your Information

  • Provide and maintain the Service
  • Process payments and send billing communications
  • Send important service updates and announcements
  • Provide customer support
  • Improve and develop new features
  • Detect and prevent fraud or abuse

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

  • With service providers who assist in operating our Service (payment processors, email services, hosting providers)
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (you will be notified)

Cookies

We use session cookies to maintain your login state and preferences. We do not use tracking cookies for advertising purposes.

Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Encrypted database storage
  • Regular security audits
  • Access controls and authentication

Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of non-essential communications

7. Electronic Signatures

EZcontractPRO enables electronic signature collection on estimates and contracts. By using our e-signature features:

  • You acknowledge that electronic signatures are legally binding under the ESIGN Act and UETA
  • You are responsible for ensuring your clients consent to electronic signature
  • We store signature data including timestamps and IP addresses for verification
  • You should maintain your own records of signed documents

Note: We provide the technology for electronic signatures but do not provide legal advice. Consult with an attorney regarding the enforceability of electronic contracts in your jurisdiction and industry.

8. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Send spam or unsolicited communications
  • Impersonate others or provide false information
  • Use the Service for any fraudulent purpose

Violation of these terms may result in immediate account termination.

9. Intellectual Property

The EZcontractPRO name, logo, software, website design, and all related materials are the property of EZcontractPRO LLC and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, or create derivative works of our Service without written permission.

Your content (estimates, client data, documents) remains your property. By using the Service, you grant us a limited license to store, display, and transmit your content solely to provide the Service.

10. Third-Party Services

Our Service integrates with third-party providers:

  • Stripe - Payment processing
  • Square - Payment processing (optional)
  • SendGrid - Email delivery
  • OpenAI - AI-powered features (Pro tier and above)
  • Google Calendar - Calendar sync (optional)

Your use of these integrations is subject to their respective terms of service and privacy policies. We are not responsible for third-party services.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • The results obtained from the Service will be accurate

EZcontractPRO is a business tool and does not provide legal, tax, or financial advice. You are responsible for ensuring your estimates, contracts, and business practices comply with applicable laws.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZCONTRACTPRO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow limitations on implied warranties or liability, so the above limitations may not apply to you.

13. Termination

By You

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

By Us

We may suspend or terminate your account if you:

  • Violate these Terms
  • Fail to pay subscription fees
  • Engage in fraudulent activity
  • Abuse the Service or our support team

Effect of Termination

Upon termination, your right to use the Service ends immediately. You may request a data export within 30 days. After 90 days, your data may be permanently deleted.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting a notice on our website
  • Sending an email to your registered address
  • Displaying a notification in the Service

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms or our Privacy Policy, please contact us:

EZcontractPRO LLC

Email: support@ezcontractpro.com

Website: ezcontractpro.com

SMS Terms of Service

By opting into SMS communications from EZcontractPRO, you agree to receive text messages related to:

  • Appointment scheduling and reminders
  • Service notifications
  • Account and billing alerts

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

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